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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 607-729-5775 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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Join the Market Leader in Furniture & Appliance Retailing!

At Olum's you'll be working for an Employee-Owned Company that has a solid foundation and a proven track record.

We Offer:

  • Highly Competitive Wages
  • Vacations, Sick/Personal Days
  • Medical, Prescription, Dental and Life Insurance
  • Company Funded Stock Ownership Plan (ESOP)
  • Merchandise Discounts

E.O.E. Drug-Free Workplace.
All Job Openings are posted at https://www.indeed.com/
Currently we are hiring for the following positions:


**IMMEDIATE OPENING** Delivery Driver and Delivery Helper (Full Time) - Syracuse / Johnson City

Load and unload truck, and set up merchandise in customers' home or place of business. The Delivery Helper will be required to also fill in with driving as needed. Must present a clean, neat appearance, and have excellent customer service skills. Heavy lifting is required. Must have a clean driver's license.


Appliance Repair Technician (Full Time or Part Time) - Johnson City

Duties and Qualifications:

  • Experience repairing Washers & Dryers, Gas & Electric Stoves, Microwaves, Dishwashers, Refrigerators and other appliances in customer’s home.
    **Will consider training if you have proven mechanical experience in a prior job.**
  • Ability to work a flexible schedule including mornings, evenings, and weekends.
  • Map reading skills

Requirements:

  • A valid driver's license and a clean driving record.
  • Exceptional customer service skills.
  • Previous appliance repair or mechanical experience.

Sales Associate (Full Time) - North Syracuse / Vestal / Johnson City

We have an opening for FULL TIME inside sales associates. We offer a great benefits package and a weekly competitive compensation plan.

Top performers will take advantage of multiple bonus programs and sales incentives.

Full Benefit Package including health insurance, dental insurance, life insurance, paid sick /personal, paid vacation, merchandise discounts, and company ownership.
Sales experience preferred but not required. Paid training available.

If you are a highly motivated top performer, submit your resume to hr@olums.com.


Customer Care Representative (Full Time) - Johnson City / Vestal

Essential Functions and Responsibilities:

  • Provide exceptional customer service.
  • Acknowledge and engage customers that approach the customer service desk.
  • Handle customer purchase paperwork.
  • Enter sales transactions into the computer system with accuracy.
  • Handle cash, credit card, check, and other financial transactions.
  • Process credit applications, while maintaining confidentiality of customer records.
  • Maintain accuracy of paperwork and cash drawer.
  • Effectively explain financing plans and other terms of sale to the customer.
  • Effectively explain the terms for customer pickup or delivery.
  • Recall customer information (past sales, order status, etc.) from the computer system when necessary.
  • Interact with customers and coworkers in an upbeat, friendly manner.
  • Schedule & confirm customer repair service calls.
  • Coordinate & communicate with repair technicians.
  • Work independently to resolve customer service issues.
  • Adhere to proper warranty and protection guidelines.
  • Serve as liaison between customers and the repair technician.
  • Complete reports and other tasks/assignments as required.
  • Perform additional functions that may be assigned at the discretion of management

Knowledge, Skills and Abilities:

  • Excellent phone etiquette
  • Interpersonal skills
  • Strong computer skills
  • Previous cash handling experience
  • Excellent time management
  • Ability to work independently
  • Ability to multi-task
  • Customer service skills
  • Experience in a fast-paced environment
  • Prior call center experience and prior dispatcher experience is preferable.
  • Must have a friendly, helpful demeanor and professional appearance
  • High School Diploma or equivalent
  • Able to work days 9:30am-6pm, one night a week until 8pm, alternating Saturdays and one Sunday a month
Apply Now »